SAP Solution Manager provides a central access to tools, methods, and pre-configured content, throughout the life cycle of solutions—from Business Blueprint to Configuration to Support.
Solution Manager includes:
• Implementation/Upgrade of SAP Solutions
o Central access to Project Tools
o Central management of Project Information (Roadmap, System Landscape, Documentation, etc.)
o Enables comparing/synchronizing customizing in several SAP components
• Solution Monitoring
o Central System Administration
o System Landscape Analysis with System Level Reporting
o Real-time System Monitoring
o Business Process Monitoring
• Services and Support
o Access to programs/services for monitoring and optimizing system performance and availability to minimize risks.
• Service Desk
o Solution Support through Work Flow to create and manage Process/Problem Messages.
• Change Management
o Trace and audit system changes and transports through Change Request Management.
Tuesday, February 23, 2010
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